Please be advised that:

• All guests aged 5 and over will be asked to present proof of Covid 19 vaccination or the negative results of a Covid 19 test taken within 48 hours prior to arrival.
• All staff members will wear face coverings. All guests are required to do the same when walking through our public spaces and when within 6 feet of others in our outdoor areas suchas our restaurant patio and pool areas.
• At present, 100% of our team are fully vaccinated.
• Our public areas have been fitted with medical grade HEPA/UV filtration systems,
  and allguestrooms have operable windows.
• Our reception will be manned 24 hours a day for the duration of your visit. Reception can be reached by phone or via email at should you have any questions or requests.

Check-in: 4PM — Check-out: 11AM

• All guests are required to check-in at the Manor House.
• We will ask that you and your companion(s) submit to a mandatory temperature
  check on arrival.
• All guests are required to wear a mask when walking through our indoor public
  spaces and when within 6 feet of others in our outdoor areas such as our restaurant
  patio spaces.
• Should you or anyone travelling with you test above the acceptable temperature limit,
  you will not be permitted to check-in. In such an event you will unfortunately forfeit your deposit in full. If youarrive together with friends under separate reservations neither party will be accepted to check-in. Please be sure to carefully monitor your health prior to confirming your visit with us.
• We trust that you, like we, have taken all reasonable and necessary precautions prior to yourarrival. You will be asked to sign a health declaration form prior to your arrival.
• We recommend that vaccinated New York residents sign up for the Excelsior Pass.https://covid19vaccine.health.ny.gov/excelsior-pass
• You will receive your sanitized guestroom key card and visual direction to your guestroom.
• You may be invited to leave your luggage in a convenient location while you park your car, asdirected.

Housekeeping Services

Once you have checked-in, our temporary protocols restrict housekeeping access to your room without prior and advanced arrangement with you. Any services requested by you will be fulfilled only when the room is vacant.

• Your guestroom will have been thoroughly sanitized and sealed prior to arrival.
• Housekeeping daily services are not being offered at this time.
• Turn-down service is not available at this time.
• Guests staying with us for more than two nights will receive full linen services on the
  third day

Food & Beverage Service

We strongly encourage you to make reservations prior to your arrival. Please inform our team of your preference to dine indoors, outdoors (weather permitting) or if you have any special dietary requirements for our team to consider.

• A la carte breakfast, lunch and dinner are available at the restaurant, or on the terrace from 8:00am – 11:00am daily
• Lunch is served from 12:00pm to 5:00pm daily
• Dinner is served from 5:30PM to 9:00PM
• Unless weather dictates otherwise, breakfast, lunch and dinner may be served outdoors.
• In-room dining is available from our House Menu from 8:00am to 9:00pm daily
• There is a $10 delivery charge and 20% service charge added to all in-room dining orders.
• Our staff will deliver in-room dining to your door and are not permitted to enter your guestroom.

Wellness

The Barns, our wellness facility offers studio classes, a full gym, traditional sauna and infraredsauna, treatment rooms and changing rooms on a reservation basis only.

• Masks are required for all indoor activities at The Barns
• For treatment appointments cancelled within 2 to 7 days a 25% refund will be offered.
• You will be fully charges for treatment appointments are cancelled with less than 48 hours notice.

Cancellation

Our customary cancellation policy is suspended for the time being. Your reservation may be cancelledup to 7 days prior to arrival, free of charge. Bookings made within 7 days of arrival will be charged in full. Should you cancel within the 7day period, you will be charged 100% at the applicable rate per room night reserved. Given the nature of our preparations - well in advance of your arrival - there willbe no exceptions to last-minute cancellations. That said, you should have plenty of flexibility beforehand to confirm your plans with us.

Dependents

Children are required to adhere to all protocols in place including social distancing measures and the wearing of face coverings.

Dogs are welcome only in our dog friendly guestrooms. With the exception of service dogs, pets are notpermitted in the public areas. All dogs must be leashed at all times while on property.