We are looking for strong cooks to join our team!

Our restaurant sources as locally as it gets, pulling from our neighboring farms for produce and proteins, growing some of our own, and wandering the woods to see what we can bring to our table.

This job includes day-to-day cooking and an opportunity to be a part of a great and growing program.

What you should bring:

• We expect someone in this role to be excited! We expect this person to come willing to learn how we do things and learn our story.
• Have at least 1 year experience at a similar position, preferably in a high-level environment (Michelin-starred is a plus but not required), solid skills, and eagerness to learn.
• Our ideal candidate is self-motivated maintains the highest standards for themselves and the team.
• Have an innate sense of hospitality and a passion for providing an exceptional dining experience but also an exceptional work experience.
• Be reliable, punctual and able to be a part of the team and communicate respectfully with all staff.

What We Offer:

• We pay competitive wages and are willing to invest in all of our staff.
• A supportive, collaborative team environment and a management staff dedicated to the wellness and success of their staff.
• We bring exceptional ingredients and change our menu regularly and challenge our cooks to participate in the creative process.
• Full time employees are eligible to receive benefits such as health and dental insurance, paid vacation, and hotel and restaurant discounts.

If you are interested in this position, please send a brief cover letter and resume to .

We are looking for a Dishwasher or Porter who wants to come be a part of a team working in a fast paced environment, helping to make fantastic food and taking great care of an amazing place!

What you offer:

• Have at least 1 year experience at a similar position, preferably in a high-level, high paced environment.
• Be able to manage the dish area - be organized, work fast, work smart, and be proactive in your approach to things.
• Be able to communicate clearly, carefully, and respectfully with all staff.
• Be reliable, punctual and committed to being a part of the team.

This is an excellent opportunity for someone who is interested in working in a restaurant and wants to learn. We love seeing people grow, and are happy to teach anyone who is willing to learn!

What We Offer:

• Full time employees are eligible to receive benefits such as medical, dental, and vision insurance; PTO; and hotel and restaurant discounts.
• A supportive, collaborative team environment and a management staff dedicated to the wellness and success of their staff.
• Room to grow in other positions within the company.

If you are interested in this position, please send a brief cover letter and resume to .

We are looking for strong cooks to join our team!

Our restaurant sources as locally as it gets, pulling from our neighboring farms for produce and proteins, growing some of our own, and wandering the woods to see what we can bring to our table.

This job includes day-to-day cooking and an opportunity to be a part of a great and growing program.

What you should bring:

• We expect someone in this role to be excited! We expect this person to come willing to learn how we do things and learn our story.
• Have at least 1 year experience at a similar position, preferably in a high-level environment (Michelin-starred is a plus but not required), solid skills, and eagerness to learn.
• Our ideal candidate is self-motivated maintains the highest standards for themselves and the team.
• Have an innate sense of hospitality and a passion for providing an exceptional dining experience but also an exceptional work experience.
• Be reliable, punctual and able to be a part of the team and communicate respectfully with all staff.

What We Offer:

• We pay competitive wages and are willing to invest in all of our staff.
• A supportive, collaborative team environment and a management staff dedicated to the wellness and success of their staff.
• We bring exceptional ingredients and change our menu regularly and challenge our cooks to participate in the creative process.
• Full time employees are eligible to receive benefits such as health and dental insurance, paid vacation, and hotel and restaurant discounts.

If you are interested in this position, please send a brief cover letter and resume to .

We are looking for strong cooks to join our team!

Our restaurant sources as locally as it gets, pulling from our neighboring farms for produce and proteins, growing some of our own, and wandering the woods to see what we can bring to our table.

This job includes day-to-day cooking at our pool and an opportunity to be a part of a great and growing program.

What you should bring:

• We expect someone in this role to be excited! We expect this person to come willing to learn how we do things and learn our story.
• Have at least 1 year experience at a similar position, preferably in a high-level environment (Michelin-starred is a plus but not required), solid skills, and eagerness to learn.
• Our ideal candidate is self-motivated maintains the highest standards for themselves and the team.
• Have an innate sense of hospitality and a passion for providing an exceptional dining experience but also an exceptional work experience.
• Be reliable, punctual and able to be a part of the team and communicate respectfully with all staff.

What We Offer:

• We pay competitive wages and are willing to invest in all of our staff.
• A supportive, collaborative team environment and a management staff dedicated to the wellness and success of their staff.
• We bring exceptional ingredients and change our menu regularly and challenge our cooks to participate in the creative process.
• Full time employees are eligible to receive benefits such as health and dental insurance, paid vacation, and hotel and restaurant discounts.

If you are interested in this position, please send a brief cover letter and resume to .

In addition to our gorgeous, historic hotel and property, we boast a 75 seat dining room, a banquet facility, and incredible grounds, gardens and woods. It is a space for inspiration, for restoration, for community - it is a place to build memories.

Our restaurant sources as locally as it gets, pulling from our neighboring farms for produce and proteins, growing some of our own, and wandering the woods to see what we can bring to our table.

We're looking for a Banquet Manager who will be responsible for overseeing service in our banquet department (will also cover restaurant as needed) as well as administrative organization. The selected candidate will lead the team during service to ensure all standards and SOP’s are maintained, and will provide support for the team both on and off the floor. This person must be bright, vibrant, and enthusiastic about hospitality!

Reporting to the Director of Food and Beverage, these are the key components of the Banquet Manager position:

• You and the team are ambassadors of Troutbeck and you are to present and maintain yourself and the department with professionalism at all times.
• Communicate and collaborate across all departments regarding the Food and Beverage Operation, understanding how it interacts with all facets of the property.
• Work with the Troutbeck Management Team in creating and meeting all budget goals for the department with a focus on Beverage Revenue and Cost as well.
• Order and oversee Pantry Items (packaged snacks, take away items etc.) and work with the Kitchen for any in-house items to maintain inventory.
• Banquet schedule – You take charge of completion of banquet event schedule including the set-up, execution and break down, keeping within labor budgets and guidelines.
• BEO Process: the banquet manager will be an essential part of the BEO meeting and will have responsibility to ensure that all banquet staff are aware of each event from start to end. Come to the meeting prepared with questions and clarify all details with the sales team.
• The banquet manager will co-ordinate with the F&B team to ensure that consumption reports are completed for each event.
• The banquet managers ensures that the client has been properly billed for each event – as per BEO.
• Ensure the spaces are set back to their original state at the end of each event. Ensure all rentals are neatly organized & positioned for pick up, and all in-house items are cleaned and returned to their proper place.
• Tripleseat – The banquet manager will become fluent in use of Tripleseat.
• In conjunction with the culinary team, the banquet manager will ensure standardized presentations and set ups for all events.
• Work with all departments to give support and direction as to movements and set ups/break down of event spaces ahead of time to maintain efficiency.
• Ensure coverage, prepare for each service and establish protocol for communicating that daily.
• Work with accounting department to create a clear picture of daily, weekly and monthly sales. This includes staying up on inventory needs.
• Accountable for maintaining service standards while on the floor in service.
• Lead pre-service meeting as banquet manager and follow proper close out procedure as closing manager.
• Sign staff in and out of shifts as Manager on Duty.
• Delegating staff assignments for each event as well as sections is your responsibility.
• Be prepared to work additional shifts during times of transition and vacation

DAILY ADMIN RESPONSIBILITIES:

• Read and respond to emails in your company email account.
• Submit all nonalcoholic, alcoholic, dry goods and paper goods need for approval to the Food & Beverage Director.
• Review staff hours in Paychex to ensure correct clock-in and clock-out times.
• Write a report after shifts as manager – all events.
• Document product 86s daily.
• Setting up the department for success - ensure all meetings are set to BEO.
• All AV equipment is working and set to BEO.

EMPLOYEE TRAINING/COMMUNICATION:

• Train the team on proper setup and break down of events. Work with other departments to coordinate the movements of tables, chairs, rentals, etc.
• Ensure all staff is in proper uniform and ready for their shift on time.
• Make sure all staff are scheduled breaks at the appropriate times during the shift.
• Coach and empower staff during service, and work with the continual goal of making Troutbeck the best place to work.
• Train and develop staff/ guest relations while ensuring that service and hospitality inform our decisions first and foremost.
• Study steps of service and ensure staff is following in service.
• Constantly ensure that our staff is performing at a level to match or exceed our expectations.

OTHER DUTIES:

• Have a valid DOH food handlers permit.
• Have a valid ServSafe or other alcohol safety certification.
• Participate in employee interviews, disciplinary conversations with staff, and terminations as needed.
• Act as an ambassador and representative of Troutbeck while on property and in the community.
• Attend weekly manager meetings and monthly numbers meetings as scheduled.

If you are interested in this position, please send a brief cover letter and resume to .

We're looking for a unique person to work within our Food & Beverage front of house program, and help build something that reflects this vibrant property and incredible community. This person must be an active manager in the dining room, responsible for managing shifts as well as overseeing the front of house program. The ideal candidate will be bright, vibrant, and enthusiastic about hospitality.

Reporting to the Director of Food and Beverage, in this role you will:

• Work with staff, build a strong team that reflects Troutbeck in all its ways - there should be a clear narrative and strong identity to this program.
• Be an expert communicator on all levels. This position will be a key part of our hotel management team as a whole. The ideal candidate can effortlessly collaborate with the whole property.
• Have 3+ years experience in managing a fine dining environment, with hotel restaurant preferred - we need you to have a proven track record of successfully steering the ship in this unique environment.
• Be a leader. Teach, train, inspire our staff to explore great service, and have fun!
• Be detail oriented and solution minded. See the problem, find a solution.
• Maintain a strong, careful presence in the restaurant before and during service. You are an important ambassador of Troutbeck, and we want you to be involved in not only service, but sales and outward revenue.
• Own the financial goals and budget for your department, and strive to optimize the P&L for the front of house.

You must be flexible with your work schedule. While the position is 5 days per week, this is a hotel that's open 7 days a week and our restaurant is also on a 7 day a week schedule. This includes nights, weekends and holidays.

What you bring:

• The ideal candidate is thoughtful, open-minded, self-motivated and has no problem maintaining the highest standards for themselves and their team.
• They care for our guests first and foremost, and embody our unique brand of hospitality.
• Create a culture among your staff of communication, accountability, professionalism and passion.
• Create positive solutions to all situations and see each challenge as an opportunity. These are chances to win guests over, and to find solutions to problems.
• You are the kind of person who takes on any challenge thrown at them and are eager to help elevate our team through creative and collaborative hard work.

What we provide:

• A competitive compensation package with a great benefits including health insurance (medical, dental, vision), paid time off, a 401(k) plan, employee dining and accommodation discounts, and more.
• An environment that promotes individual and corporate growth, empowerment and success.
• The opportunity to join something special, and shape it into something extraordinary. We are a rapidly expanding operation and need leaders who are not afraid to dream big, and make it happen.
• A healthy lifestyle centered in Troutbeck's connection with nature, wellness and relaxation. We prioritize a balanced lifestyle for our employees.

Other Duties:

• Have a valid DOH food handlers permit.
• Have a valid ServSafe or other alcohol safety certification.
• Participate in employee interviews, disciplinary conversations with staff, and terminations as needed.
• Act as an ambassador and representative of Troutbeck while on property and in the community.
• Attend weekly manager meetings and monthly numbers meetings as scheduled.

This is a highly visible position and a perfect opportunity for someone looking to participate in and oversee a stand-out program. We would love to hear from you if you feel you're up to the task!

Troutbeck is looking for strong servers and runners to join our team!

Our restaurant sources as locally as it gets, pulling from our neighboring farms for produce and proteins, growing some of our own, and wandering the woods to see what we can bring to our table.

We're in need of servers and runners who can work in a fast-paced environment and can be flexible when schedule or work volume changes. We have a need to fill positions in our main restaurant as well as our pool area.

The ideal candidate will be able to:

• Have some experience in a front of house position. Fine Dining experience is optimal, but not required.
• Have a drive to learn and a passion for food and beverage. Anything you don't know, we are committed to teaching our staff.
• Be able to care for your team as well as your guests. We value participation across the property, and count on our staff to provide amazing hospitality with every interaction.
• Be Detail Oriented and Solution Minded. See the problem, find a solution.
• Have excellent verbal and written communication skills.
• Must have a flexible work schedule, including nights and weekends.

Responsibilities will include:

• Guide guests through the dining experience with thoughtfulness, professionalism and passion.
• Be proactive during service, anticipate the needs of your guests and your teammates.
• Take care of the dining room and take pride in the place that you work.
• Work closely with your team every service to ensure that we are providing the best guest experience possible.

If you are interested in this position, please send a brief cover letter and resume to .

We're currently seeking a dynamic Event Manager to join our team!

The Event Manager plays a key role in the success of events at Troutbeck. You will liaise with the client from the point that the sale is confirmed to the completion of the event. As Events Manager, you are responsible for coordinating successful events and ensuring we exceed the client’s expectations with a perfectly planned event. The position requires that exacting details are distributed to the operations teams in a timely manner.

RESPONSIBILITIES/DUTIES:

• Acts as the client’s direct point of contact in the coordination and planning of all event details.
• Attends and contributes to weekly meeting with the Director of Event Sales for contract review + turnover.
• Coordinates initial planning phone call with the client within the appropriate time frame.
• Coordinates with the Director of Event Sales to confirm significant additions to contract.
• Oversees walkthroughs with wedding clients + coordinates logistics with Banquet Manager.
• Manage all logistics for events – communicating with clients + vendors.
• Works with the Director of Event Sales to ensure rental packaging + pricing remain in line with profitability margins.
• Manages the Event Order process.
• Ensures TripleSeat documents are consistently updated to reflect appropriate event details (i.e., Timeline, Set-Up Details, Food + Beverage Program, Guest Counts, Rental Information, etc.)
• Leads the weekly BEO meeting with the Banquet Manager + Banquet Chef and other key positions.
• Coordinates meetings and plays a key role in event organization and management.
• Manages weekly event order distribution to all managers.
• While this position is not an operations role, this and the position of Banquet Manager go hand-in-hand to ensure a successful event. Presence during events as client’s direct point of contact is required of this position.
• Attendance and participation in all required meetings.
• Any other duties that may be assigned from time to time by senior management.
• This position requires some crossover with Director of Events Sales and Banquet Manager positions.

What you bring:

• The ideal candidate is thoughtful, open-minded, self-motivated and has no problem maintaining the highest standards for themselves and their team.
• They care for our guests first and foremost, and embody our unique brand of hospitality.
• Create positive solutions to all situations and see each challenge as an opportunity. These are chances to win guests over, and to find solutions to problems.
• You are the kind of person who takes on any challenge thrown at them and are eager to help elevate our team through creative and collaborative hard work.

If you are interested in this position, please send a brief cover letter and resume to .

Troutbeck is an equal opportunity employer that supports diversity in all its forms.

The Front Desk Agent will be posted at our Front Desk and will be in charge of some clerical tasks, and also must be available to guests whenever the need will arise. We are searching for genuinely warm, kind, thoughtful and driven people to fill this role at Troutbeck. The position requires someone who is highly motivated and able to multi-task with little direction from management.

Daily Duties:

• Be active and on your feet for a full 8 hour shift. Our shift times are 7am-3pm and 3pm-11pm.
• Interact with all guests in a polite and respectful fashion.
• Ensure the building is secure at all times, which will include working with and/or acting as hotel security in potentially challenging situations.
• Check guests in and out of the Hotel as necessary.
• Enter guest information into and retrieve guest information from the Hotel’s computer system.
• Serve as the intermediary between guests and other departments in the Hotel, as necessary (i.e., relaying requests to housekeeping and maintenance).
• Answer telephones, schedule reservations, transfer callers to guest rooms and take messages.
• Distribute mail to guests and employees of the hotel.
• Handle customer complaints, involving management as necessary.
• Make reservations for entertainment and dining on behalf of guests.
• Secure credit cards for incidental expenses.
• Compile bills for hotel stays and handle checkout, accepting final payment.
• Be knowledgeable of all charges on a guest’s bill and be able to explain these items to the guest.
• Ensure that hotel rules are followed by guests, and involve management during difficult situations.

What You Offer:

• You are incredibly detail-oriented and precise: The position requires a good blend of clerical and hospitality skills.
• You can be flexible with your schedule, which includes weekend availability.
• You work well under pressure: Candidate must be able to gracefully respond to demand in a sometimes-challenging environment.
• Excellent written and verbal communication skills between coworkers, managers and guests.

What We Offer:

• Full-time employees are eligible to participate in benefits including medical, dental, and vision insurance for themselves and their partners and/or dependents, a 401(k), and Paid Time Off (PTO).
• Hotel and restaurant discounts.
• A supportive, collaborative team environment and a management staff dedicated to the wellness and success of their staff.
• Room to grow in other positions within the company.

If you are interested in this position, please send a brief cover letter and resume to .

Troutbeck is an equal opportunity employer that supports diversity in all its forms.